Privacy Policy

Last updated: August 2026

1. Introduction

CrewApply ("we", "us", "our") operates the CrewApply mobile application and related services

(the "Platform"), connecting seafarers and maritime professionals with job opportunities. This

By creating an account or otherwise using the Platform, you agree to the collection and use of

information as described here.

Account details you provide: name, email, phone number, date of birth, gender, nationality, and location.\n
Maritime profile details: rank, department, sea experience, certifications, vessel history, and availability.\n
Documents you upload: resumes, passports, CDCs, medical certificates, STCW/other certificates, and visas — used strictly for job applications and eligibility checks.\n
Application activity: jobs viewed, saved, and applied to, and communications with recruiters through the Platform.\n
Payment information: subscription and consultancy payments are processed by our payment provider (Razorpay); we do not store your full card or bank details ourselves.\n
Device information: device type, operating system, app version, and a push-notification token, used to deliver job alerts and account notifications.

We use your information to: operate and improve the Platform; match you with relevant job

listings; process and track your applications; verify your eligibility for specific roles based

on documents and subscription tier; process payments and manage your subscription; send you

job alerts, application-status updates, and account notifications; provide customer support;

and detect, prevent, and address fraud, abuse, or security issues.

We share your profile and submitted documents with recruiters and shipping companies you

choose to apply to — this is the core purpose of the Platform. We also share limited

information with service providers who help us operate the Platform (hosting, payment

processing, email/SMS delivery, and push notifications), each bound to use it only to provide

that service. We do not sell your personal information to third parties.

We use industry-standard measures — including encrypted connections (HTTPS), hashed passwords,

and access-controlled document storage — to protect your information. No method of transmission

or storage is completely secure, and we cannot guarantee absolute security.

We retain your account and application data for as long as your account is active, and for a

reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our

agreements. You may request deletion of your account and associated data at any time (see

Section 8).

You can review and update most of your profile information directly within the app. You may

request a copy of your data, request correction of inaccurate data, or request deletion of your

account by contacting us using the details in Section 10. You can also manage push-notification

permissions from your device settings at any time.

Deleting your account removes your profile from active use on the Platform. Some information

may be retained where required for legal, accounting, or fraud-prevention purposes, or where

it forms part of an already-submitted job application that a recruiter still needs to process.

The Platform is intended for individuals who meet the minimum working age applicable in their

jurisdiction and is not directed at children. We do not knowingly collect information from

children.

We may update this Privacy Policy from time to time. Material changes will be reflected by an

updated "Last updated" date above, and, where appropriate, an in-app notice.

If you have questions about this Privacy Policy or how your information is handled, contact us

at crewapplyjobs@gmail.com.